PRODUCT INFO | Hello - I am a Virtual Shergroupie Debt Collector * Read an example of one of our resumes from candidates on our database (the name has been changed to maintain anonymity)!
Hello, my name is Darwin
If you would like to engage my services, please read through my experience which is all verified and checked by senior Shergroupies in leadership roles.
Here’s a Summary of My Work Experience
I am an expert in handling |
- Collecting on outstanding invoices
- Collecting on outstanding money judgments
- Credit Control
- Negotiating Payment Arrangements
- Debtor probing and profiling
- Basic compliance related to Debt Collections.
- Achieving Monthly/Quarterly Targets assigned by management
- Handling debtor disputes and resolving them.
- Written and Verbal English Communication.
I can work on the following tools and platforms |
- MS Office Tools |
- Ms Excel
I cover a wide range of tasks including |
- Chasing outstanding debts from customers and meeting collection targets in order to deliver positive cash flow for our clients in line with our Treating Customers Fairly policies and procedures.
- Provide support in managing a caseload and to ensure that the debt status is up to date.
- Identifying cases/accounts which are not generating any payments so that delinquent debts are escalated appropriately.
- Provide professional and effective services to internal/and or external customers, to meet customer expectations, particularly in terms of Quality and Timeliness in line with Departmental standards, procedures, and guidelines.
- Communicating courteously with internal and/or external customers by telephone, email, or face to face, building positive relationships, investigating, responding to, and progressing issues and queries to a successful conclusion at the earliest time.
- Speaking positively and enthusiastically about the company and its product and services to ensure that a professional brand image is provided at all the customers and colleagues.
- Working with other departments and divisions within the organization to identify and process improvements and improve standards, efficiency, and profitability.
- Ensuring that a good level of understanding and knowledge of organization products and services, is maintained at all times and customer queries can be dealt with accurately and appropriately.
- Working on automated to manual dialler to maximize the number of outbound calls.
- Working on any CRM or Debt Collection Platform used by an organization.
- Following all necessary Debt Collections guidelines and procedures set out by regulators.
Apart from my skills, there are also a number of benefits to help the bottom line of any business that uses mee as part of their team. These benefits include |
- My Flexibility – I work the hours you need
- Zero HR Issues – Shergroup takes care of all my HR
- Zero Overhead Cost – Shergroup carries all the overhead cost of employing me
- Zero Cost on Hardware and other IT Infrastructure – Shergroup takes care of these costs
- Zero Cost to Cover Sickness and Vacations – Shergroup cover my desk so you never have to worry about covering for leaves or sickness
- Performance Reporting – you tell Shergroup what you need, and we will provide you with the report(s) like clockwork
- I am one of many virtual bookkeepers in Shergroup’s fanbase of talent – you can choose me or one of my colleagues to work in ur business
- Peace of mind on this important aspect of your business.
And from all these benefits there are the cost savings which Shergroup calculates are about 40% of running my job on your own payroll.
Want to Discuss How I Can Help Your Business?
If my skill set can add value to your business as an outsourced resource then you can send us a message at firstname.lastname@example.org to set up a message with our Outsourcing Experts. You can send us the task or job spec you need fulfilled or expand on what you see on our website.
We will find the right resource or team for your business and work out all the fine details about how YOU want this to work.
Message or call us today for a no-obligation chat.